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FREQUENTLY ASKED

questions

  • What is the shipping time of your products?

    For standard products, it takes up to 35-45 days for production, and another 30 days for international freight. For customized products, it takes up to 45-60 days for production, and another 30 days for international freight.

  • What is the warranty of your products?

    We offer 1 year of warranty or 2% of the purchase orders' parts.

  • Can you do customization?

    Yes! We offer customization with various colors for the tube spraying, different style and materials for frame cover and cushion.

  • How many lines of strength and cardio fitness equipment do you have?

    We have over 40 series of strength equipment and over 40 series of cardio equipment.

  • How do you ship? What is the price of shipping?

    The international freight is made by sea. The domestic freight is made by a proper truck. We  calculate CIF and FOB prices, including shipment through freight forwarder.

  • Do you have residential/light commercial fitness equipment?

    We mainly focus on commercial fitness equipment, and we do offer commercial standard residential/light commercial fitness equipment.

sTILL GOT QUESTIONS?

get in touch

We are here to assist you with any questions or needs you might have. Contact us today to learn more about our products and how we can help your business thrive.

CALL US

Phone:

+1 949 807 8910

+1 (949) 668 3978


Email:

info@jwsportusa.com


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